The main list of the registration requests, their status and actions:

It is where the registration requests are listed as per the type of the filter selected. The list contains the following columns:

ID (1): It shows the ID of the registration request.
Name (2): It shows the name of the registered user.
Email (3): It shows the Email address of the registered user.
Organization (4): It shows the organization of the registered user.
Register date (5): It shows the registered user’s date of submission.
Register Source (6): It specifies through which source the registered user has submitted his registration. The registered users can submit their requests via INDMS, SLM and MEL.
Status (7): It shows the status of the request whether it is viewed, approved or rejected.
Actions (8): It consists of the following:

View:

Click on “View” to view the registered user submission details.

Check the submitted information and click on “close".

Based on the information submitted you may accept, reject or delete the registered user.

Accept:

To accept a registration request you have first to check the following cases:

User is new but the organization is registered in MEL:

In this case both “Add partners” & “Existing Partner” options will not be available under the organization section.

It is good also to do first some checking as the user name might be already listed in MEL with some minor difference in the way the name is written (e.g. Al-Shahed vs El-Shahed).

If all the information is correct. Approve the user.

User new and organization new:

Click on “Add partner” (1).

A pop-up window will open. Check the correct spelling, capitalization, weblink since this is done once. And click on “Save changes” to approve the organization.

User new and organization new but actually already in MEL:

Some users may miswrite the name of their organizations by mistake, If you already know that the correct name of organization is listed in MEL but not sure, you have to:

Click on “Existing Partner” (2).

Double check if the correct name of the user’s organization is listed in MEL or not by adding the name in “Organization” box. If yes, select it and click on “Submit”.

Click on “Accept” to accept the registration request.

A confirmation message will appear. Click on “Ok” to confirm or “Cancel” to stop the operation.

Reject:

Click on “Reject” to reject the registration request.

A new window will open. Explain the reason of rejection (1) and click on “Reject” (2).

An automatic email will be sent to the requesters informing them that their request is rejected and explaining the reason of the rejection.

Delete:

Click on “Delete” to delete the registration requests.

A confirmation message will appear. Click on “Ok” to confirm or “Cancel” to stop the operation.

The user's request will be deleted from the system without sending a notification email to the requester.

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