Find here all the answers you need! These questions have been collected during the various training sessions on MEL, up to date:
...
q) I have requested to submit my password - as if I had forgotten it - but it says there is an error and I need to contact Admin. What do I do?
a) Please proceed contacting us at mel-support@cgiar.org, we will solve the issue of your login in a matter of hours, and prevent the issue from occurring again.
...
q) Are the listed actions and sections in Reporting just the ones related to the user activity?
a) Yes. The attribution of managing position in MEL is very strict, should you see under your responsibility something you do not recognize, please timely inform both us and the supervisor of the particular element. We will assist you in clarifying the issue.You can write at mel-support@cgiar.org, on the technical chat, and in the discussion forum.
...
For more information and usage tips, please contact us at: mel-support@cgiar.org